TERMS & CONDITIONS
SERVICE DISCLAIMER
At PEACH + SILK, our commitment is to deliver an impeccable, secure, and sustainable experience. Your safety and our policies are non-negotiable. By booking with us, you affirm that you’ve read and accepted our terms, and you agree to keep PEACH + SILK harmless from any liability, including anything related to sugaring and skin care. It’s essential that you complete our client record form and inform us of any health changes before your session. We reserve the right to deny service to anyone exhibiting inappropriate, abusive, or hostile behaviour, ensuring a respectful environment for all.
CHANGES TO THESE TERMS
We may update these terms at our sole discretion and are not obligated to notify you of these changes. Please check this site regularly for any updates. While we strive to keep our site current, it may occasionally be out of date, and we are not required to update it. We do not guarantee the accuracy of our site and will not be held responsible for any errors or omissions.
HEALTH CONDITIONS
Before your session, please inform your sugarist of any treatments, medications, or health conditions you are currently undergoing, including pregnancy, postpartum changes, hormonal shifts, vulvar/vaginal conditions, or any skin issues. Some medications can significantly affect your skin’s condition, making it more prone to tearing and irritation. We recommend consulting your physician before booking an appointment.
PEACH + SILK will not service clients who:
Are using certain topical products that can increase the risk of skin tearing and irritation
Are taking isotretinoin e.g. Accutane, as it can cause severe skin dryness and thinning, leading to a high risk of permanent damage
Have a skin infection
Have sunburned or otherwise unhealthy skin
Appear to be in an unsuitable physical or mental state for receiving services, including signs of intoxication or abnormal, erratic behaviour.
POSSIBLE ALLERGIC REACTIONS
By booking an appointment, you acknowledge the following risks associated with sugaring, which includes but are not limited to the following:
Sugaring may irritate existing skin conditions such as eczema, psoriasis, rosacea, and acne
Post-treatment, the area may become inflamed and swollen for 24 to 48 hours, with a risk of breakouts, infection, and ingrown hairs
Sugaring can lighten skin areas that have been tanned or exposed to the sun
Sun exposure after sugaring can lead to burning and irritation; sunscreen use is recommended
Sugaring may affect delicate, thin, or sensitive areas, especially if exfoliants, dry skin patches, or friction (e.g. from underwear) are present.
PREGNANCY & POSTPARTUM
Our sugar paste is 100% natural, and we can provide sugaring services as long as you're beyond your first trimester and no later than one week before your estimated due date. Please consult your gynaecologist before booking your session. If you wish to have sugaring during your first trimester, a waiver must be signed. It is your responsibility to provide accurate information about your pregnancy term and physical condition. While sugaring is generally safe, you may experience increased skin sensitivity due to hormonal changes. We will ensure your comfort during the service and advise checking with your gynaecologist to confirm if sugaring is appropriate for you.
For postpartum clients, we generally recommend waiting 1 to 3 months after a natural birth or 3 to 6 months after a caesarean before booking a session. This timeline depends on your recovery and your gynaecologist’s advice. Once you have received your doctor’s approval (written for less than 1 month post-natural and less than 3 months post-caesarean), you are welcome to book an appointment. Recovery times vary, and we may suggest a longer wait to avoid stressing your skin during your treatment. Consultations are available if needed for your comfort and overall well-being.
CLIENTS REQUIRING SPECIAL ACCOMMODATIONS
If you require any special accommodations, please inform us of your needs via WhatsApp before booking online. To ensure we can meet your requirements, contact us at least 48 hours in advance of your appointment. It is your responsibility to consult with your doctor or medical practitioner about your suitability for our sugaring service and obtain necessary written consent.
CONSENT & LIABILITY
AGE REQUIREMENTS
To book sugaring services at PEACH + SILK, you must be at least 16 years old. For intimate area treatments, the minimum age is 18.
PERSONAL BELONGINGS
Personal belongings brought to the studio premises are at your own risk, and PEACH + SILK is not liable for any loss, theft, or damage to such items. We strongly recommend that clients avoid bringing valuables to the studio to ensure the safety of their personal items during their visit.
FORCE MAJEURE
PEACH + SILK is not liable for any delay or failure to perform our obligations due to causes beyond our reasonable control. This includes, but is not limited to, natural disasters, pandemics, acts of government, strikes, or supply chain issues. We will make reasonable efforts to inform you of any service disruptions.
NO RELIANCE ON INFORMATION
Our content is provided for general information purposes only. While we strive to keep the information accurate and up-to-date, we make no representations or warranties, express or implied, regarding its accuracy, completeness, or reliability in any circumstance. Always consult a professional for specific advice tailored to your situation.
THIRD PARTY LINKS & RESOURCES
Our site may contain links to third-party websites. PEACH + SILK has no control over the content or operations of these external sites, and we are not responsible for any transactions or interactions with third-party vendors.
CLIENT RESPONSIBILITY & CONSENT
You are required to review all provided information and discuss any concerns with your sugarist prior to the treatment. By consenting to the sugaring procedure, you agree not to hold your sugarist or PEACH + SILK liable for any issues that may arise. You must disclose all relevant allergies, medications, and skin conditions and sign the necessary waivers before treatment. While precautions will be taken, you acknowledge that risks cannot be eliminated.
RISKS & ACKNOWLEDGEMENT
While precautions will be taken, you acknowledge that risks cannot be entirely eliminated. PEACH + SILK is not liable for any adverse reactions, injuries, or illnesses resulting from the sugaring procedure. Any advice provided by the sugarist is for general informational purposes only and should not be considered medical advice.
CONFIDENTIALITY OF INFORMATION
All information you provide is confidential and used solely to customise your treatment and ensure your safety. Failure to disclose relevant details, such as medical conditions or allergies, could lead to injury or illness, and you release PEACH + SILK from any claims resulting from such omissions.
INTELLECTUAL PROPERTY
All our content, including text, graphics, logos, images, and software, is the exclusive property of PEACH + SILK or its content suppliers and is protected by copyright, trademark, and other relevant intellectual property laws. You may not use, reproduce, modify, or distribute any content without our prior written permission.
PRIVACY POLICY
PEACH + SILK is dedicated to safeguarding your privacy. Our Privacy Policy outlines how we process any personal data we collect from you or that you voluntarily provide to us. By booking our services, you consent to this processing and confirm that all data you provide is accurate, complete, and up-to-date.
CONTACT US
To contact us, please email info.peachandsilk@gmail.com.
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